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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.

P&O FERRIES

Brexit FAQs

Below you'll find the answers of the questions we get asked the most about Brexit. If you can't find the answers you're looking for please email us on brexit@poferries.com. When contacting us, please tell us which route(s) your question is regarding and be as specific as possible as this will help us to provide a response as quickly as possible.

What are the codes of customs offices in your ports?

Calais - FR620001
Dover - GB000060

Zeebrugge - BE343000
Europoort - NL000396 (for Transit use NL000510)

Tilbury - GB000093
Hull - GB000072
Teesport - GB000219

Liverpool - GB000080
Cairnryan - GB000067
Larne - XI005220
Dublin - IEDUB100

What are your vessel (IMO) numbers for each route?

Dover - Calais
Liberté – 9895173

Hull - Zeebrugge
Freya - 9219874

Hull - Europoort
Pride of Rotterdam - 9208617
Pride of Hull - 9208629

Tilbury - Europoort
Norsky - 9186182
Norstream - 9186194

Tilbury - Zeebrugge
Lismore - 9848467
Longstone - 9848479 

Cairnryan - Larne
European Highlander - 9244116
European Causeway - 9208394

New Deadline Dates for Border Controls Announced

The UK Government has announced a delay in its phasing in of border controls following the UK’s departure from the EU. The new requirements being implemented by the Department for Environment, Food and Rural Affairs, DEFRA, which were to be introduced in April, will now be phased in from 1 October 2021. The import declarations expected to be introduced from July will now come into force from 1 January 2022. To see the full announcement please click here.

The requirements introduced on 1 January 2021 remain in place and we appreciate your efforts to ensure your shipments are compliant.

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